Laura
West Covina, CA
Empress of the Seas

Tour: Dzibanche Ruins
Toured on Sep-26-2018

Excellent Tour and Guides

We booked the Dzibanche tour and it was worth every penny and some. While the tour company's office is about a .5 mile walk outside the Costa Maya Pier area, it was a safe walk and worth going outside of the cruise ship's tours. We were lucky to have Rosa Mora, Juan Carlos and Emelin as our guides and driver, as they were informative, accommodating and fun! If you are wondering whether the 2 hour drive to and from Dzibanche is worth it (we questioned it before booking), it most definitely is. These ruins are beautiful, and not busy as its one of the newer sites available to visit. There was only one other group there, so it was comfortable to climb the ruins. What was special about our tour guides was they they climbed with us, and continued to share fascinating information; and we noticed the tour guide from the other company did not. What also stood out was that Emelin, the driver brought umbrellas, bottles of water and was on stand-by at all times in case we needed anything. As we were heading back, he literally ran to the air conditioned van to start it up, have the ac running and also had cold, wet towels for us cool down. His level of care was top notch! We then had a tasty sandwich, chips and granola bar on the way back. Rosa went over and beyond with us, and made it point to keep up informed at all times. They certainly made an excellent team and made our day unforgettable!

Katherine Cox
Easley, SC
Carnival Magic

Tour: Chacchoben Ruins
Toured on Sep-24-2018

Fun Times!!!

Ron, Rito, and Eric were so amazing. I learned so much about the ruins from Eric. Ron and Rito were hilarious on our bus, and kept us all laughing. They went the extra mile to make us feel not like tourists, but like family. If we needed an umbrella, they were at our elbow like ninjas handing us one before we could as, and showed up just as quickly once the rain stopped to keep us from having to carry them. The 7 Blue Lagoon was gorgeous, and the people there were just as welcoming, and the owner even came out to talk to and welcome us. I'd recommend them for your tours of Costa Maya. You won't be disappointed.

Yovana Sanabria
Hudson NC
Carnival Magic

Tour: Chacchoben Ruins
Toured on Aug-13-2018

Amazing

We had an amazing time with Ivan and his crew! It poured that day but we still had a great time. Thank you so much for sharing your knowledge! Thank you for the air conditioned van, water, care and everything that you guys did. We felt absolutely safe and well taken care of! Wish we could have stayed longer! BOOK with the LOCALS!!

Tim Hartle
UK
Allure Of The Seas

Tour: Chacchoben Ruins
Toured on Jul-20-2018

Thoroughly Recommend

We were a little unsure about the tour as it was not via the ship and we had to walk to the office. We were so wrong, after a 5 minute walk we easily found the office and were immediately given a bottle of ice cold water. The transport was modern and comfortable and the driver and guide excellent. The actual tour around the ruins was enhanced by our guideā€™s knowledge and enthusiasm. The driver also joined us providing plenty of ice cold bottled water as we walked around. On the journey back we stopped for fresh pineapple and dragon fruit, sold by the locals. Finally we were dropped off at the cruise port after an excellent day out.

Robert C.
Texas
Royal Caribbean

Tour: Chacchoben + Hayhu Beach
Toured on Jul-19-2018

Best tour guides and drivers

We had the best time in Costa Maya, the tour guides were so friendly.
Alondra and Lorenzo were so great, they made our experience so enjoyable.

We went to the Chacchoben Ruins then to a private beach and had lunch and drinks at hayhu....which we highly recommend as well!

Thanks Alondra and Lorenzo for making our trip great!

Dania Hernandez
Hialeah, FLorida, USA
Celebrity Equinox

Tour: Mayan Experience
Toured on Jul-17-2018

Family Trip

I want to start by thanking our driver Edgar and Diego our guide. They were exceptional. I was a bit weary about using an outside company, but I do not regret it for a minute. I recommend this company completely. The Mayan experience excursion was all that it said it was. We drove to the location and saw a few Mayan Ruins had an opportunity to take photos . (take mosquito repellent) aside from the mosquitoes it was great. After the ruins we drove to a Mayan families house, where we learned how to do our own tortillas and had a wonderful lunch prepared by the ladies of the house. Those ladies were awesome. Keep in mind that these families take time to make our experience a pleasant one, so please take time after the lunch to buy a little something that they put out for one to purchase. I was the only person who bought something. I spent $13 on two homemade small purses. Very pretty. Also remember to tip the driver and guide. ( my suggustion)

Melissa Motta
Boston, MA
Royal Caribbean Allure of the seas

Tour: Chacchoben Extreme
Toured on Jul-06-2018

ROSE WAS AMAZING

My husband and I chose this excursion for our last port of call on our cruise and it did not disappoint. The gentlemen who greeted us was so funny and welcoming, and gave us bottled water to have on our trip. Our tour guide Rose was SO sweet, she really made the trip. The ruins were so cool to see, and Rose and our driver doubled as servers for our cocktails at the lagoon and we were just really impressed with them. Her suggestion for the pineapple and the spice was OUT OF THIS WORLD. My husband and I are already craving it. Basically I'm writing this to say Rose was amazing and made our trip. :) She can come to Boston, MA anytime and we'll show her around!

Kathleen Watkins
Knoxville, TN
Carnival Miracle

Tour: Chacchoben Extreme
Toured on Jul-04-2018

Our Favorite Excursion!

I booked this tour for our family including my husband and I, as well as our two kids, 13 and 17 years old.. Everything about the day was absolutely perfect! .

First of all, our tour guide Juan Carlos was AMAZING! I was so impressed at his wealth of knowledge! It is about a 45 min ride from the cruise terminal to the ruins and Juan made the most of this time sharing with us the history of the ruins and the area. He was so engaging! You could feel his excitement and respect for this land and culture in the stories he told.

When we arrived at the ruins we were joined by another guide who gave us the tour of the actual ruins. Our guide seemed much more knowledgeable and personable the other guides that I noticed. He took us off of the trails and showed us different plants, trees, and even a few spider monkeys in the surrounding area.

After the tour of the ruins it was time to unwind at the Baclar Lagoon! We were the only group visiting the resort on this day so we had the whole area to our group of aprx 10! It was breathtaking! The staff was so helpful with getting the kayaks in and out of the water as well as attending to our drinks!

I would highly recommend this tour! In spite of the cruise ports never being long enough, I feel that we left with a great sense of the culture and the area, in addition to being able to experience the tropical beauty in the lagoon! 5 out of 5 stars!! And a another gold star for Juan Carlos!